PerformerWIZ

Dialog+, a Danish service training company, provides targeted courses in customer service and communication for businesses, citizen services, and public institutions headquartered in Copenhagen Ø.

Here are key aspects of the company:

• Products & Services: The firm offers customized course activities, service audits to identify strengths and improvement potentials, practical individual service training with feedback, workshops on internal collaboration, a free whitepaper with ten tips for better customer contact, and an online soft skill training platform for various sectors.
• Industries: Their services are designed for companies, citizen services (borgerservice), public institutions, call centers, retail environments, sales teams, and IT support departments.
• Operations: The company conducts both physical training sessions where they listen to employee dialogues to provide developmental feedback and utilizes a digital system to ensure continuity and efficiency in staff development regarding communication skills.

Dialog+ focuses on building strong customer experiences by equipping employees with the practical competencies needed for effective, situation-specific service interactions.