Lahti Aqua Oy

Lahti Aqua Oy, Finnish water utility company that provides drinking water and wastewater services to residents and businesses in Lahti, Finland.

Here are key aspects of the company:

• Operations: The organization installs approximately 3,000 remote-read water meters annually and notifies customers via text message when meter replacements occur on their residential areas.
• Innovation: A web camera mounted on top of a water tower now provides up-to-date 360° panoramic images for public viewing.
• Customers: The company has streamlined interactions by compiling all electronic forms related to water supply services onto a single page for user convenience.

Lahti Aqua Oy exemplifies modern municipal utility management through digital integration and transparent communication with its community.