Digital Workplace Experience Study DWXS

Digital Workplace Experience Study (DWXS) is a Dutch initiative that helps organizations assess employee satisfaction with digital tools through targeted surveys and benchmarking data. Founded in 2009 as the Worldwide Intranet Challenge by Andrew Wright, it was relaunched in 2023 by Lithos Partners to cover broader digital workplace topics including collaboration and transactional services.

• History: Originated in Australia in 2009 before being revived in the Netherlands under new leadership in 2023.
• Services: Offers a four-week survey process delivering detailed reports, benchmarking data, and strategic insights for digital roadmaps.
• Customers: Serves hundreds of global organizations seeking to understand employee needs regarding communication and collaboration technologies.

The study aims to replace guesswork with concrete evidence to guide investment decisions in the evolving digital workplace landscape.