Der Büropartner

Der Büropartner, a German service provider based in Berlin, specializes in telephone services, customer support, and secretarial outsourcing for businesses seeking to optimize their client communication channels without internal overhead.

Here are key aspects of the company:

• Products & Services: The firm offers comprehensive solutions including virtual phone systems, softphones, fixed-line numbers, VoIP, custom announcement production, intelligent call routing, order intake, full secretarial support, and dedicated customer service teams managed via telephone and email.
• Industries: Their services cater to international companies requiring management experience in customer service, technical support hotlines, central business numbers, and complaint handling across various sectors.
• Customers: The company serves a diverse range of clients such as Hundertserver, Shaking Trees, Schröder Reisen, and secu-ring GmbH, who utilize their team for hotline management, ticket prequalification, appointment organization, and maintaining high service quality standards.

The organization leverages over 12 years of industry experience to deliver scalable teams that enhance employee productivity by up to three times while reducing conversation time per call by one-third through expertly trained personnel.