Manufacturer · Ireland
Arema Connect
imported
About
Arema Connect is an Irish company that provides best-in-class customer support and market research services based in Ireland.
Here are key aspects of the company:
- Industries: The company supports clients across Retail, eCommerce, Transport, Utility sectors, SMEs, Government Bodies, and international European markets.
- Products & Services: Core offerings include 24x7 telephone answering functions, Email support, Live Chat solutions, bulk SMS services, social media monitoring, and market research including customer satisfaction surveys and opinion polls.
- Operations: The firm handles back-office tasks to support in-house operations while ensuring data protection through efficient communication channels like email and live chat.
Arema Connect acts as a versatile voice for brands by delivering seamless end-to-end customer journey management and reliable fieldwork components for research projects.